Service offers and requests
When you want to receive a service:
- Look through the services offered by members in our Timebank database.
- Contact the member by phone or email as soon as possible and agree upon a time and date for the transaction to take place.
- If you leave a message and the person does not respond within a few days, try contacting them again. If you still fail to contact them, notify a coordinator.
When you are asked to provide a service:
- Discuss the details (e.g. date, time, materials needed and their cost) and ask how much time the person thinks the service will take. (If you are unable to provide the service, thank the person for calling and suggest that they look in the Timebank again for another possible provider.)
- Make arrangements that work well for both parties.
- Always arrive on time or contact the person as soon as possible if you are going to be late or need to change the time.
Be specific in your service requests and offers:
Give plenty of information about your needs and what you can provide in your requests/offers. This will allow the coordinator to make the best possible matches and avoid confusion.
Examples:
OFFER: Cooking. I will do organic, vegetarian, sugar-free cooking. I will prepare and deliver a meal for 1 to 8 people. I’d like to have 2 days notice.
OFFER: Carpentry. I have experience with carpentry and home remodeling/repair. I have tools and can work alone or assist with your projects.
OFFER: Leaf raking. Will bring my own rake; you supply the bags.
REQUEST: Garden and Yard Work. I need someone to help me prepare my flower bed for winter and rake leaves.
REQUEST: Diet and Nutrition. I need to reduce my cholesterol. Will you work with me to suggest recipes and plan menus two or three times over the next month?